report.et
ዜጎች ቅሬታ
Digital Ethiopia 2030
report.et
ዜጎች ቅሬታ
A unified platform for Ethiopian citizens to submit complaints, track investigations, and hold government institutions accountable — transparently and securely.
ዜጎች ቅሬታ ማቅረቢያ መድረክ
Check the status of your complaint using your tracking code — free, instant, no account needed.
Platform Capabilities
File complaints against any government branch — federal, regional, or municipal. Include evidence, documents, and detailed descriptions.
Follow your complaint in real-time with unique tracking codes. Get notified at every stage from receipt to resolution.
Report corruption, misconduct, or service failures without revealing your identity. Your privacy is cryptographically protected.
Submit reports via web, USSD (*847#), or SMS. Accessible to all citizens regardless of internet connectivity or device.
How It Works
File your complaint online, via USSD, or SMS. Attach evidence and select the responsible institution.
The system identifies the responsible government branch and routes your complaint automatically.
The assigned institution reviews your complaint, investigates, and updates the status at each stage.
Receive the outcome of your complaint with a formal response. Rate the resolution and provide feedback.
Security & Privacy
Every layer of the platform is designed to protect citizens and ensure institutional accountability.
All reports are encrypted in transit and at rest
Whistleblower identities are cryptographically shielded
Every action is logged and tamper-proof
Fully transparent and publicly auditable code
Data sovereignty — all data stays in Ethiopia
Available in Amharic, Oromiffa, and English
50K+
Reports Processed
And growing daily
120+
Government Branches
Federal, regional & municipal
78%
Resolution Rate
Within 14 days
3
Languages Supported
Amharic, Oromiffa, English
For Institutions
From federal ministries to municipal offices — institutions use report.et to receive, manage, and resolve citizen complaints efficiently.
Centralized complaint management for all federal government ministries
Regional government offices handling citizen grievances at the state level
City and woreda-level offices managing local service complaints
Judicial institutions handling complaints about legal proceedings
Electric, water, telecom, and transport service complaint management
Police and security institutions receiving citizen reports and feedback
ተቋምዎን ያስመዝግቡ
Join the platform and give your citizens a voice. Set up your institution's complaint portal in minutes — manage, track, and resolve grievances transparently.